The guys showed up in a Cadillac Escalade pulling a trailer hauling lawn mowing equipment. There was nothing on their vehicle/trailer that said Mattress Disposal Plus. Their clothes did not indicate they were with Mattress Disposal Plus either. My wife got home when they were carrying the mattress out of the house, the babysitter was at home alone with our 6 month old, and was scared because she did not know who was at the house. That said, they did remove the mattress and box spring without issue and placed it on their trailer with the lawn mowers. Wow.