I scheduled a pick up online and received a call later that night that the day had to change. I asked why I was able to schedule it in the first place/why it was available to choose online and the representative said it was a glitch in their system. Not the most efficient scheduling process. I secured a paper note on my two mattresses to alert the driver and my neighbors that they were for Mattress Disposal Plus. I wasn't thrilled to see the driver simply took the paper and threw it on the ground... Right next to my garbage can. Odd to see it was just left as litter on my yard.