The contracted disposal firm was late in arrival. Upon arrival they were in an old pick-up truck and the personnel were rough and sloppy in appearance. An untitled receipt identifying the items that were disposed of was provided; in fact we have no idea who the contractor was that proved the service. The experience was unsettling and I questioned in my mind who was really benefitting from the $100 and whether the mattresses were really going to be recycled or just taken to the dump. I was glad that my husband was home when the service was performed and receipt delivered to the front door.