After rescheduling at MDP's behest once, the driver failed to show up on a subsequent day in an 8am-12pm slot. Although I checked in all day with dispatchers (who were all unfailingly polite) and although I was repeatedly given 2hr ETAs and promises from the dispatcher to call me back , I gave up at 11pm (at which point I was still being assured that the driver was coming). Rescheduling for 3 days later, a new driver did show up on time. Although he did complete the job to my satisfaction, he was unprepared for the the size of the things being hauled and it was touch and go if he could even fit them all in his van. Having left his tools at a prior job he was forced to break down several pieces of furniture by hand. I would go out of my way not to recommend this service.