Your customer service is the worst. It has been 7 days since I placed my order and I haven’t received a single update. You are neither providing an option for refund or cancellation, nor resolving my issue. Many of your executives, especially the female staff I spoke with, were disrespectful and kept repeating false promises that my order would be delivered the next day since September 16th. I have spoken to 4–5 agents, but they all provide the same information that I can already see myself. If your executives have no real updates or solutions, then what is the purpose of having customer service at all?