I had a gastric bypass on the 20th May 2021, the surgeon failed to do the surgery successfully as I havent lost any weight, rather i have gained weight. 3 days later I was able to eat as normal as i was prior to surgery. I have asked Mcan about why this is happening and they have failed to give me sufficient answers. Even though i have done scans confirming that the surgery has not been done and/or has not been done properly, Mcan has asked me to do an Endoscopy with costs over £1000 in London, at who's expense should I do the endoscopy? From the start to the end my experience with Mcan has been terrible. I did my surgery with Dr Erol Vural at Turkey Hastanesi Hospital, the hospital is very very basic and staff do not speak english. Straight After the surgery i was asked twice by the dr and then by Saba, the mcan patient host, for extra 150 euros, this is when i was still under general anesethic and in extreme pain. First, the dr said he needs the additional money because my weight was too heavy, then he changed his story and said that he needed the money because he used extra staples. If i was in my right mind, i would not have paid that money. They know what they are doing by asking for extra money after the surgery when you are still not 100% concious and aware. I didnt even have strength to even grab my purse or even count the money, rather it was mcan that helped take the money out of my purse and count it. I have been left terrible terrible unnecessary wounds and the stitching was so bad and i am sure the surgeon stitched me with one hand and had a pint on the other hand - this is how bad it looks. Prior to payment, Mcan staff are friendly, helpful and they give you quick replies, but once they have received their money they really do not care about you. My hosts where Saba and Aykut. Saba is especially terrible and Aykut is just clueless and acts like he doesnt know what is going on. I noticed that Mcan has 0 reviews on their website or anywhere else regarding gastric Bypass, however i was convinced by the team that they do infact do Gastric Bypass. I believe that Surgeons at Mcan are not skilled enough to do this surgery and my surgeon realised that he could not do the bypass when he opened me up. I was given a covid test by Mcan that had written on it in turkish that its 'Not suitable for travel abroad', so obviously when i got the airport they did not allow me to travel, not only did i have to pay for a new flight and get a new covid test at the airport, i had to wait 14 hours in Turkey until my new flight. Mcan were aware of this situation and i begged and requested for a driver to pick me up so i can rest somewhere comfortably, but instead they told me that a driver can not come to pick me up. Can you imagine after having 'surgery' having to sit on hard airport chairs for 14 hours? As the only flight that was available was a overnight transit flight, i had to stop in my transit country for an additional 18hours in pain sitting on a hard chair. This was one of my worst experiences ever and i do not wish it on my worst enemy. Mcan have agreed to give me back the money for the flight change, additional money claimed by the surgeon and for the covid test, but what about the stress that i have gone through, private tests that i have had to arrange in London and the refund of my surgery in turkey that that didnt happen. Till this day i am still waiting for my receipt of the monies (3650 euros) paid for the surgery. Even if Mcan agree that i do the surgery again, i would never ever go back to them. I just want my money back so i can close this chapter with Mcan and never look back. I do not believe that half of these reviews are genuine. Save your money people. Now because Mcan are not happy with the fact that I am posting honest reviews, they have sent me an email stating that they have decided not to compensate me anymore and they will seek legal action against me under international trade law. International trade law is to do with customs, shipping etc. The useless people don’t even know what they are talking about.