Anonymous
I had my hair transplant on 1st November 2021. I arrived in Turkey a little ahead of schedule and MCAN were so flexible and helpful. They arranged my airport transfers around me, and as most of the communication was over WhatsApp, it was super easy to keep in touch, They were really timely in their responses, polite, happy and helpful. I was arranging the surgery in the height of the pandemic and MCAN were really flexible with the dates, changing things for me as the guidance changed. On the day of my surgery , I was collected from the hotel by the driver who was lovely. Taken to the clinic and my apprehensions (I was quite nervous going to a different country for surgery) were immediately put to rest when we drove up to the door. The clinic is clean, well kept and very welcoming. The staff are really helpful and had even arranged a sandwich for me ahead of time as my hotel restaurant hadn’t opened before I left on the day. On meeting the surgeon, we had a thorough conversation about the transplant. The translator explained things clearly, and I felt listened to and looked after. When the surgery started I felt a slight pang as they administered the local anaesthetic, but after that, I didn’t feel a thing. To the point where when they started working on my transplant area, I fell asleep!!! It took around 4 hours to complete the operation, and afterwards I was given lunch, and they explained to me what I needed to do next, and sent everything over to me in writing so I could refer to it later. The next day I was collected for a check-up, taken back to the clinic and the same level of service was given. I was given the after care items to clean my head (just a tip, the bottles are over the amount allowed for carry on luggage so make sure you have a checked bag!) and the driver then took me and my friend, who came with me, to the airport. (Again MCAN being so helpful and flexible allowing my friend to be included in the transfers) In all a fantastic, easy, experience and I would recommend them anyone. It’s only been a month and I am very happy with the result so far!
2 years ago
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