Been a customer for a couple of years. Great at first but then became hit and miss with deliveries. Initially you pay first delivery up front which I did. Last straw was leading up to Christmas. Because of bank holidays told one delivery of full order each week. No delivery prior to Christmas. Telephoned and received an apology and told they would investigate and as an apology offered NY week delivery f.o.c. Heard nothing further Guess what, no delivery the next week either. Called to cancel my account but phone not answered. Wrote and advised I was cancelling future deliveries due to unreliability. Received an email to say would not accept written cancellations and had to phone even though nobody answers. Cancelled DD. Now received a demand for £1.90... For what I ask myself. I paid first delivery up front and the last 4 deliveries didn't happen. The last delivery I did receive was one small plastic milk bottle that cost 49p in supermarket. Will I be paying them £1.90 - not a chance.