I tried to cancel my milk and eggs and was passed onto their cancellation department where I was bombarded by a very aggressive woman. She kept trying to tell me what I should order instead of cancelling. I tried to get through to her that my circumstances have changed and that the milk goes off before it can be used. She would not listened and continued to bully me.
I have never been subjected to an onslaught like this from any company and this lady really needs to be challenged about her style and how she deals with customers. She knows nothing of my circumstances and yet she was aggressive and unpleasant to the end.
Until this I was pleased with service from Mcqueens but this was really outrageous and a dreadful way to do business. I can understand that you don’t want to lose customers but this is no way to keep them.
3 years ago
McQueens Dairies has a
2.3
average rating
from
254
reviews