I found the website after searching for bespoke skirting board and sent over my request. I have been renovating an Edwardian house so the skirting boards were definately unique in shape and size. Once i'd sent over my enquiry i was in contact with James and he helped me through the entire process. As i mentioned if you read the section on the website about the bespoke skirting the process is exactly as its described. It couldnt of been any easier just send them a sample of the original skirting and the match is incredible. The new boards exactly match the old ones and the only problem now is ive got to add 100 years of paint to get the true antique experience :)