The waiting time for the preorder is exceptionally long. Placed an order in April, ETA end July. But did not receive anything till end Aug. If you experienced any delay, the least you can do is to inform all your customers who had made payment, not trying your luck to expect them to quietly wait further or to initiate any enquiry from your side. Emailed them in end Aug which they asked to seek my understanding on the lead time needed...ok almost another 1.5 months passed and no updates...it's a joke that you have to wait for a MDS preorder for like half a year?? Blaming the delay on COVID, im not sure about that, even my china purchases made and shipped using sea ship can arrive faster than your clothings...and i don't think it will result in a 2.5 months of delay. I don't see such delays in other local online stores, or even established clothing brands comparable to MDS, so? Delays in your factories? Why are there still so many launches and preorders? Unprofessional service, poor quality of clothes and long waiting time... Not sure why their past google reviews are gone, but i just had to leave another google review there instead.