I’m quite disappointed with the response I received regarding my recent concerns. The reply seemed dismissive and failed to address the issues I raised. The website’s performance issues, delayed and incorrect booking confirmations, and subpar customer service are serious problems that need attention. It’s crucial for a company to acknowledge and resolve such concerns to enhance its services and customer experience. I urge Trip Mega Mart to take this feedback seriously and take the necessary steps to improve. A more constructive and respectful approach would be greatly appreciated.