“I went to Turkey, and I advise not to take Mega Travel services, The guide yelled extremely aggressive to our 6 personas group for not taking the extra tour. The same guide lied to get the tip saying it was a tax payment. The company said they new nothing and could not help with that fraud. The hotels are one hour away from the tourist areas and scare clients all the time saying the country is insecure.They only worry about making more money in the destinations and take clients to buy instead of letting them go to the real tourists areas .”
“Acabo de regresar de Turquía, fue una experiencia inolvidable cada lugar que visite me dejo extasiada.Pero nunca u irá tenido esta experiencia sin mi guía Cüneyt Uranus...gracias por hacer de mi viaje algo inexplicable”
“Viaje por Europa, los hoteles lejísimos y malos, llegas del vuelo de 15 horas y no vas al hotel te obligan a hacer un tour que esta incluido con todos cansados, porque al dia siguiente si no compras la excursión carísima te dejan en el hotel!!! Y la excursion la mitad con una guia muy mala que no sabia hablar y la otra mitad sin guia que explicara nada!!! Todo corriendo, madrugando y sin ver nada con tiempo!!! parece que son baratos cuando lo compras en Mexico pero terminas pagando por excursiones caras y guias malos. No lo recomiendo en absoluto… todo fueron malos ratos!!!”
““Beware of Trip Mega Mart! They prioritize profit over partners and resort to threats when complaints arise. They even blocked my paid website. Extremely poor service—stay away!””
“I had a highly disappointing experience with Trip Mega Mart. Their primary focus seems to be making money from their partners rather than providing quality service. Whenever I raised a complaint, I was met with threats rather than support. They even went as far as blocking the website I had paid for, leaving me in a difficult situation. Overall, the service was extremely poor, and I would not recommend partnering with them.”
“Disappointed with Trio Mega Mart’s Service
I had a frustrating experience with Trio Mega Mart. They sold me a website, and when I encountered issues with it, they demanded extra money to fix the problems. When I highlighted the issues on the website, they responded by asking for payment upfront to address them.
To make matters worse, they even sent an email stating that this is their way of making money through the website’s issues. It’s disappointing to see a company prioritizing profit over customer satisfaction. I expected better service and transparency, and I regret choosing them for my business needs. Be cautious if you’re considering their services.”
“After the death of my husband, I canceled the trip and had to ask for a full refund of a ticket. The process was endless, requiring notary-certified documents.
I went with the same process with Kupibilet, and nothing was required, they just refunded trusting me.”
“La peor experiencia
No viajéis con Megatravel porque usan empresas en Europa como bey tours que son unos ladrones
Son empresas que no pagan a los guías y en las ciudades no usan guías profesionales y cobran auténticas fortunas por los paseos opcionales además de pedir propina a los guías acompañantes de forma obligatoria ,al final el viaje te sale muy muy muy caro recibiendo una calidad pésima”
“I’m quite disappointed with the response I received regarding my recent concerns. The reply seemed dismissive and failed to address the issues I raised.
The website’s performance issues, delayed and incorrect booking confirmations, and subpar customer service are serious problems that need attention. It’s crucial for a company to acknowledge and resolve such concerns to enhance its services and customer experience.
I urge Trip Mega Mart to take this feedback seriously and take the necessary steps to improve. A more constructive and respectful approach would be greatly appreciated.”
“my name is Rosa I just traveled to Europe and I have traveled with Globus Gate 1 and Viking and I didn’t know what to expect and was pleasantly surprised we had a excellent guide Carmen Amos. Was very helpful and well informed about the importance of explaining the history of the countrys we visited I will highly recommend it”
“La mayoría del viaje fue una pesadilla. Demasiado para explicar en unas cuántas líneas. Una compañera de la excursión le llamo a su esposo para que suspendiera la excursión y tomara el siguiente vuelo de regreso a Mexico. Compramos el tour a través de Liverpool con el nombre del Corte Inglés pensando que estas compañías se asociaban sólo con compañías serias y de buena reputación. Gran gran error!
Most of the trip was a nightmare. Too much to describe in just a paragraph. A lady in the tour could not take it anymore. Called her husband to get his approval to stop the tour and take the next flight back to Mexico.”
“Booked a trip from Mexico City to Bogota, Medellin and Cartagena for a week. It was a tour from hell. As many pointed out, we didn’t get any hotel information until 3 days before leaving. We were promised the info 2 weeks out.. then 1 week out..
They booked the cheapest worst flights. We had to be at the airport at 3:30am for our flight. So we didn’t really get much sleep. Then we land in Bogota at 10:30 am and instead of going to the hotel, they take us directly to a restaurant and then start the tour.. no sleep.. the 1st stop of the tour was 45 min in a gift shop.. I didn’t come all the way to Colombia on a tour to be taken to a gift shop.. had “commission” written all over it. We visited a couple museums and then taken up to Monserrat. We wasted so much time we got caught in the 2 hr wait to come back down the mountain via cable car. It was dark and cold by then.
They had us scheduled off the next day but pushed us hard to pay extra to go to other places. It irritated me that we paid $1000’s of dollars to a tour company that only worked half the time and wanted to be paid more money to do what we paid them already for. The hotel was OK.
THEN they had us up at 3:45 am to be loaded on the bus again for a ridiculously early flight to Medellin where we landed at 7am and started the tour. By 9 am we were starving and sleepy but they kept going.. a train ride.. a cable car ride, another stop in a gift shop.. no organization. No “meet back here at 1pm.” Just a cluster of people randomly coming and going.. so what should take 30 min tool 1.5 hrs. The female guide was horrible. Just “let’s go”.. no history.. nothing. Even her assistant apologized for her lack of experience. By 3 pm we hadn’t eaten and started to revolt. Most of the 30 just wanted to go to the hotel and sleep. So she took a vote.,go to the hotel or go to one more stop. 26 said hotel, 4 said another stop.. so we went to the next lame stop. Why take a vote??
At 4:30 our rooms still weren’t ready.
The next day we were off of course and they tried to sell us a tour on our tour..
at least flying to Cartagena was a reasonable hour. We started the tour immediately and of course spent 45 min in a jewelry shop.. and the next day off..
would not recommend this tour company at all. It’s whatever is convenient and cheapest for them.”
“Unbelievably poor experience with this company, I would recommend to avoid them at any costs. My flight was canceled during COVID times more than 2 years and since then I've been waiting for refund. I also gave them an opportunity to provide me with a voucher, but they simply did nothing and all my request are dealt with by a message saying "Please be patient, the airline hasn't responded". And once you go to the airline, they can't deal with you because your ticket was issued by an agent. Avoid them at all costs and in case of any issues better consider a legal action straight away otherwise you won't receive anything from them. Also in case of even a small problem they will take days to respond to even a single problem.”
“We traveled trough Europe with a Megatravel tour. The guides were very helpful and saved the experience. BUT the hotels were way cheaper than the ones that they offered when we payed. The final itinerary was sent to us only 3 days before the flight and the hotels were al changed for cheaper ones and very far from the touristic areas of the city resulting on us paying a lot in Uber fares and wasting time that was upsetting and disappointing, we sent emails and didn't have any response. The video is the hotel in Madrid.”
“Hi all booked my ticket from the company "MEGA TRAVEL SERVICES second time calling them on their company number 02031376960 and I had not enough amount to pay for my family ticket when i discussed same with the manager of the company, he issued my family ticket with half amount and advised me to pay balance amount of almost 1800 pounds before a week I fly.
I have also seen other company they do not issue the ticket in advance if they do not get full amount but this company has done really good to save my ticket.
I recommended all the people who fly to use this company for cheap rate and good customer services”
