Despite receiving an email acknowledging your expiring subscription, they proceeded to update it without waiting for your response. When questioned, they cited your agreement to their terms and conditions upon initial sign-up, allowing them to update your subscription without further consent and preventing cancellation for future subscriptions. This raises concerns about their ethical practices, suggesting a focus on extracting money from customers rather than providing quality service. Moreover, the signals provided by the service over the past six months have proven to be unhelpful and inaccurate, lacking proper guidance and clarity in their processes. Considering these shortcomings, it's advisable for others to approach the service with caution and perhaps explore alternative options. There are lot off competitors in the market with better service.