Excellent company and product. Up until now I had only bought their coffee filter papers. Well packaged quick delivery and kept informed all the way through. High end burr grinder makes for precision and regulated choice of coffee grind size but at a reasonable price. I'm a newbie to the world of grinding but this product makes it possible even for me to make noticeable improvements to my coffee brew taste that was not possible before I invested in this machine. Finally, it's German engineering and manufacturing. You can relax, you're buying the best in the world, it appears to be very well built.