The sandals I wanted I found on your website. they were a bit cheaper than other sites, and there are no extra delivery charges. I messed up the 1st attempt to purchase a pair when I used the wrong method of payment. Your staff were excellent in helping me sort out a problem I created. They also held on to the shoes I wanted 090059 BIRCH RF010 (Size 8) Sandals until I was able to make payment via EFT. There were 2 ladies I dealt with, one is Carolina Naidoo, i can't remember the name of the other lady, but both are a credit to your company. I dealt with the 2nd lady when Carolina was not available.