I’ve been so impressed with Meowtel from the moment I started going to them for cat sitting. At face value, Meowtel provides a robust cat sitting service: offering multiple vetted sitters in any particular area with a transparent and easy-to-use system for booking. To me, what’s even more impressive is how they operate behind the scenes. For example, when I canceled a reservation because my cat didn’t get along with a particular sitter (by no fault of her own), Meowtel reached out to me to follow up on the experience and to see if I had any lingering concerns that needed to be addressed. They take their commitment to providing quality cat sitting incredibly seriously, which I appreciate. This spring, I had a cat sitter cancel about a month before our reservation because of a family emergency. I was at work (on night shift) when I got the notification and immediately dreaded needing to stay up the following day to find another sitter. Instead, Meowtel 1) proactively recognized the issue, 2) proactively reached out to me, 3) went above and beyond in finding other sitters who could accommodate the same reservation (and confirmed with them ahead of time), 4) gave me options, and 5) did all of this within a matter of hours after the issue arose (even though it was after hours!). Their timely and comprehensive response speaks volumes about the mission of Meowtel and the wonderful compassionate people who work there.