My wife works for meowtel and she loves the clients she has and they love her. Meowtel as a whole though has huge strides to make, there is 0 vetting process for the customers, anybody can make a profile and put fake pictures and address and have these meowtel employees (usually women) go to these addresses and anything could happen. Also a client can book you with days notice regardless if u have another client booked for the same day, and if u cancel and apologize the same day they try to book in order to give them plenty enough time to book another cat sitter, meowtel gives an automatic 1 or 2 star review to your account basically calling you irresponsible which drops your ratings even with all 5 stars. The employees that work for this place are wonderful, the administration has a lot of work to do to take care of them.