My only critique is that Meowtel needs a mobile app as it can be annoying and difficult to reply to and participate in chats or status checks, etc without an actual computer. I do believe they are developing an app though and I cannot wait. I LOVE working for them. The staff of Meowtel, especially one of the founders, Sonya, is just amazing; she responds immediately, is professional but still personable, and completely helpful always. The clientele is great as in I do not have weirdos or clients that do not pay their bill or even clients that neglect their cat(s). I trust Meowtel to keep clients and sitters information private as well as to weed out potentially dangerous situations as sitting may involve visiting clients' homes. Overall, I love Meowtel.