Beautiful vehicles, non-existent after sales. My vehicle was with them for 9 months awaiting parts. Previously it has been with them 3 times, and parts have never been available within 4 months.
It's well known that Mercedes Benz are well behind the curve for after sales and my experience has been no different. The team are not dissimilar to a team of used car salesman once they've got your money. After having my vehicle for 9 months I was offered £300 of Mercedes Benz vouchers, which I declined.
I would advise anyone looking at buying a Mercedes to steer well clear. Buy a BMW or an Audi. I will never buy a car from them again.
3 years ago
Mercedes Benz has a
2.1
average rating
from
96
reviews