Refs-Complaint. While your new car sales team couldn’t do enough for us your actual after sales has seriously let down your team within Mercedes Birmingham. Out latest purchase of one of our fleets is now back in your hands after only purchasing it two weeks ago. My constant phone calls and left messages for you to call back seems to have fallen on deaf unprofessional ears so I believe the last straw may have an impact and I’m sure once you hear what measures I’m prepared to go to may leave your team hot on their toes. I may have no other choice but to act now by reviewing your services and leaving my negative feedback on public media, google, Twitter Facebook and what’s app. I await your reply and hope this complaint will be dealt with professionally and promptly. Regards, Mr Fagan.