I would give Merchbar ZERO stars, if possible. I canceled my order within minutes of placing an order (very late at night and on a Holiday weekend). I received an email 2 days later stating that it was not possible to cancel my order. Unless their warehouse is on another planet, it’s impossible to believe my order couldn’t be canceled. Merchbar then sent me tracking information that was invalid. It was practically impossible to find contact information on their website although I was able to find the information eventually on a Google search. They had the audacity to charge $13 to ship a record from the West Coast to the East Coast (typically less than $3 on USPS). Even though their customer response was adequate, they failed miserably at honoring my request to cancel when they had more than enough time to do so. I will not be using Merchbar for any future purchases. There are an infinite amount of vendors to patronize that value customer service and would honor a very simple request to cancel. Merchbar is abyssal by any standard. Save tons of aggravation - buy elsewhere for sure.