The company jumped through hoops to work with our Security Department in order to allow messages to go through our firewall. Each time we have reached out Racheal Rhee for assistance or any questions, she got back to us immediately. The entire team has worked to ensure they understand what we use Message Media Texting for and has worked with us on billing, understanding reports, and they continue to check in on us to ensure our text package is meeting our needs. I would be remiss if I did not also talk about how the price for better than any other company we explored and the service has been outstanding.