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MessageMedia Reviews

4.7 Rating 310 Reviews

95 %

of reviewers recommend MessageMedia

Company Reviews

4.7

Based on 310 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350
Melbourne
3000

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MessageMedia 1 star review on 28th July 2022

MessageMedia 5 star review on 22nd February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great platform! I love all the features as I can communicate with an entire workforce in seconds.”

Posted 2 weeks ago

“Amazing results within hours of sending our first message out, as Real Estate Agents, we are always looking for ways to secure the next sale or listing. This worked for us, within hours we had secured 2 new listings which have both now been sold. The team at Message Media have been great to work with, so helpful and friendly.”

Posted 3 weeks ago

“Perhaps this company is winding down. Called x10 times over 1 week period. Kept going to a message stating helping other customers (this is the sales department). Left x3 voicemail msgs. Not 1 return phone call. As I have found the sales department are far more helpful so I call them. No return call. Sent a msg on FB no reponse, 8 emails and 4 phone calls later to try to get to the bottom of a billing problem. Used to be a gr8 service however since outsourcing tech and billing support its actually impossible to use as support is extremely ineffective and time consuming.”

Posted 1 month ago

“MM has been a breeze to deal with, smooth transition & Rickey has been responsive and super helpful since he was assigned to our account! Great Service!”

Posted 1 month ago

“Been a great experience since I started using MessageMedia. I had tried another big global player before but quickly didn't find that platform any good for my own needs. It's got good integration with my CRM (Hubspot) and I like they are growing out with things like Whatsapp and Instagram integrations. The customer success teams have been very helpful in getting me onboarded and answered my dumb questions and resolved things when I couldn't figure out. 5* all round”

Posted 2 months ago

“Team is really helpful and setup in HubSpot is a breeze”

Posted 4 months ago

“Found Message Media using Google, I found their website easy to use and the pricing very reasonable. After signing up, I received a call and walk through of the UI and received extremely helpful information. It's very user friendly. As a small business being able to keep in touch with our customers who aren't behind a desk is vital. SMS Marketing seemed the best way forward. Within minutes of sending out an SMS to my customers I was already receiving bookings. I am very pleased with the platform and excellent customer service.”

Posted 4 months ago

“The team at Message Media team have been fantastic. Ricky made the onboarding experience simple and assisted us with getting set up and going. His ongoing support with any issues has been extremely helpful. We are looking forward to using some of the more advanced features throughout this year.”

Posted 4 months ago

“So far we have had a very positive experience with Message Media”

Posted 4 months ago

“very bad customer service they wont prorate a cancelled svc and just charged an inovice of 0.10 cts OMG”

Posted 4 months ago

“The Message Media team have been nothing short of amazing. Lawrence and Clint have made the onboarding experience incredibly seamless and assisted us with servicing our clients efficiently and effectively to drive their desired outcomes. Their ongoing support with any issues or queries has been second to none and we are incredibly thankful. Looking forward to continuing our partnership in the new year!”

Posted 5 months ago

“I am happy with the services.”

Posted 5 months ago

“Rickey was very helpful every step along the way when setting up the account to guiding me using the message media. Was very supportive and always a phone call away. Very prompt and love the service!”

Posted 5 months ago

“recently outsourced admin work and message media provided the solution.”

Posted 5 months ago

“I have found it very easy to use and extremely convenient”

Posted 5 months ago

“Easy to use and simple steps for integrations I strongly recommend to use message media services”

Posted 5 months ago

“Rickey Jina has been a fantastic CSM”

Posted 6 months ago

“Great to deal with and onboarding was excellent. Rickey looked after our business and he was very attentive”

Posted 6 months ago

“Message Media has been amazing. Rickey and Clint set me up in a day and we achieved great results in our first campaign. They went above and beyond and I would highly recommend Message Media and their team. Many thanks Georgina eNurse”

Posted 6 months ago

“Rickey was very helpful showing us the features of the platform”

Posted 6 months ago

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MessageMedia is rated 4.7 based on 310 reviews