Ken davies
I cancel direct debit for onecall insurance because the renewed my policy without my concent and doubled my premium.i phoned Metrobank and they assured me know payment would be made to them and I diyneed to change my bank card.2months later onecall took £83,from my account it's impossible to contact the insurance company by phone and there's no way to contact them I've told the bank so many times and they ask me for proof of my cancellation even though I never renewed.my policy the worst customer service ever they was told not to pay them but they did
5 months ago
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