Metro Bank Reviews

Name: Metro Bank
Rating: 1.45

1.5 Rating 272 Reviews

10 %

of reviewers recommend Metro Bank

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1.5

Based on 272 reviews

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Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

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Metro Bank 1 star review on 1st February 2026

Anonymous

Anonymous // 01/01/2019

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“Everything began to take a clearer direction once Celineeloninc.org became part of the process, bringing order to what had previously felt scattered and difficult to manage. Complex work was restructured into smaller, practical steps that were easier to follow and complete. Celineeloninc.org ensured communication stayed smooth and consistent, keeping everyone informed about updates, priorities, and decisions without confusion. Whenever challenges appeared, they were handled quickly, allowing progress to continue without interruption.”

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Posted 2 days ago

“Walang kwentang service. No update sa supplementary card after nila ako tawagan ng dalawang beses sa gabi at nakaistorbo. Mga unprofessional. Maganda yung banko pero walang kwenta yung ibang staff.”

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Posted 3 weeks ago

“One problem after another... they blocked my card when I was abroad and tried to pay for my hotel, despite me having phoned them before going abroad and telling them - was told I didn't need to inform them about my travel plans and my card would work as normal, yet here we are... Then I have just had a letter regarding a dispute over what is obviously a fraudulent transaction, for which I sent all of the requested evidence, screenshots and all, and a cover letter with exact details, yet they still won't reverse the payment, so they have basically decided in favour of the crooks.... I could list numerous other incidents, but it has come to the point where, despite the inconvenience to myself, I will be closing my account after 3 years of appalling service.”

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Posted 1 month ago

“After weeks of frustration and dead ends, I honestly didn’t know where else to turn. It felt like every option I tried led nowhere, and the stress was becoming too much to handle. The moment I reached out, I noticed a difference in how they handled everything. They were patient, focused, and truly willing to listen. They didn’t rush the process and made sure every detail was clear, which helped restore my confidence and sense of direction.”

Metro Bank 1 star review on 25th April 2026

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Posted 1 month ago

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Posted 1 month ago

“What began as a minor access issue quickly developed into a full account lockout, disabling withdrawals entirely. Traditional support channels failed to provide transparency or resolution. Seeking a definitive outcome, I reached out to U.R.F under Unique Services. Their team identified the administrative failure responsible for the freeze, restored full account functionality, and reinforced security measures. Their professional handling brought closure to a situation that had become increasingly uncertain.”

Metro Bank 1 star review on 1st April 2026

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Posted 2 months ago

“I’ll never forget how close I came to giving up before Robinson stepped in. I was overwhelmed and drained, but they met me with kindness, patience, and genuine care. took the time to understand my situation, offered clear solutions, and made sure I was never left in the dark. Their consistency and warmth made me feel supported like family. Looking back, I’m beyond grateful — their dedication didn’t just solve my problem; it restored my faith in true customer care.”

Metro Bank 1 star review on 17th March 2026

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Posted 2 months ago

“I’m thankful for their help—the withdrawal issue was resolved efficiently and without hassle.”

Metro Bank 1 star review on 13th March 2026

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Posted 2 months ago

“I’m thankful for their help—the withdrawal issue was resolved efficiently and without hassle.”

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Posted 2 months ago

“Maybe refrain from advertising that you offer currency exchange for non-bank customers if you only selectively offer this service. It’s misleading”

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Posted 2 months ago

“The team demonstrated a high level of attentiveness, proactively guiding me through the necessary procedures and documentation. Their transparent communication eliminated uncertainty and provided reassurance at every stage. Each interaction reflected competence, patience, and a strong commitment to service excellence.”

Metro Bank 1 star review on 4th March 2026

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Posted 3 months ago

“I’m sincerely grateful for their support, as it made the withdrawal process easy and prompt.”

Metro Bank 1 star review on 25th February 2026

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Posted 3 months ago

“I’m sincerely grateful for their support, as it made the withdrawal process easy and prompt.”

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Posted 3 months ago

“I’m sincerely grateful for their support, as it made the withdrawal process easy and prompt.”

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Posted 3 months ago

“I was stuck with a tricky issue in my portfolio and honestly didn’t know who to turn to. After getting burned before, I was skeptical, but I found RESTOLTD.COM through a few solid recommendations and decided to give them a shot. Their communication stood out. For the first time in a while, I felt like someone was really handling it properly.”

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Posted 3 months ago

“Your branch in Pasig Santolan is so bagal mag asikaso almost 1 hour. Bad experience metrobank wala kayong sistema”

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Posted 3 months ago

“I’ve always been someone who prefers to solve things on my own, but this time was different. What started as a small issue on my platform slowly turned into weeks of frustration and uncertainty. I tried everything I could think of, but nothing worked. Just when I was about to give up, I came across ERF. and from that moment, everything began to shift. Their team approached my situation with patience, empathy, and professionalism that immediately put me at ease. They didn’t just rush to fix the problem; they listened, explained, and made sure I understood each step. It was more than technical support — it was human support. By the time everything was resolved, I realized the real difference wasn’t just in the solution they provided, but in how they made me feel understood and valued throughout the process. It reminded me that sometimes, reaching out for help isn’t a sign of weakness — it’s a step toward peace of mind.”

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Posted 4 months ago

“When it comes to protecting what you’ve worked hard to build, there’s no room for mistakes. I learned this the hard way when a security breach threatened my investments. But from the moment I reached out to Michael and team, I knew I was in good hands. Their team didn’t just resolve the situation — they took steps to make sure it wouldn’t happen again, giving me confidence in their expertise. Their speed, professionalism, and dedication were unmatched, and I’m grateful to have found a partner I can rely on for my security needs.”

Metro Bank 1 star review on 12th January 2026

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Posted 5 months ago

“Ongoing problems left me frustrated, but Celineeloninc.org handled it with genuine assistance. Steadily updates ensured amazing results.”

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Posted 5 months ago

“My experience with the Thomas Mitchell team was nothing short of exceptional. From the moment I sent my inquiry, their swift response caught me off guard—in a good way. Instead of waiting endlessly or receiving robotic messages, I felt the presence of a team that truly prioritizes client needs. When I began explaining my situation, I was anxious and unsure how to organize the details. But their patience guided me. They allowed me to speak freely, listened without interruption, and took the time to fully understand the emotional and practical weight of my concern. It was refreshing to interact with people who don’t rush you just to get the task done. The way they handled my case showcased a level of professionalism that is rare to find. They carefully evaluated my issue, considered all aspects, and presented solutions that were thorough and tailored. Every step of the way, they made sure I felt supported and informed. What meant the most was their empathy. You could tell they genuinely cared about how the situation affected me. They didn’t just focus on the technical side—they focused on me as a person. That’s something I will always appreciate. In the end, their dedication paid off. My issue was resolved smoothly, and I received my cashback without any complications. The Thomas Mitchell team truly sets a standard for what customer service should look like.”

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Posted 5 months ago

Metro Bank is rated 1.5 based on 272 reviews