Metro Bank Reviews

"An unauthorized transaction - whether they deny it or not - is still unauthorized! There\u2019s no going around it.\r\nUnauthorized = fraud. FRAUD!\r\nAnd yet, you declined my dispute on grounds of technicalities.\r\nTechnicalities that an ordinary hacker can easily get away with.\r\nThere\u2019s a hacker (or maybe hackers) going around your clients\u2019 accounts and you\u2019re not doing anything!!!\r\n\r\nOn Feb7, there was a transaction name : ET DB POS MRCH that wiped out my four months worth of pension!\r\nDidn\u2019t learn about it till two weeks later since I want said money in that pension account for rainy days.\r\nMy last transaction that I was aware of was Jan5 so of course, I know in my mind how much I have left in there!\r\nBut lo & behold! Upon checking my balance, I was left with Php 267!!!\r\n\r\nReported and filed dispute and was denied and yet\u2026 you cannot even track said transaction from your end?!??\r\nWho the said merchandiser was and where the transaction took place - basic infos that a client like me wants to know for the simple purpose of verifying whatever it was that I apparently paid for with my four months worth of pension?!?!!\r\nNo, you can\u2019t! \r\nWhat kind of technology system are you using anyway?\r\nAnd what is your FRAUD DEPARTMENT doing about this? \r\nBecause for all I know, mine is NOT an isolated case (which I believe Metrobank is very much aware of)\r\n\r\nThis case is hanging in thin air as I speak.\r\nAnd it is just a shame that an institution as giant & prominent as you are, is not putting your clients\u2019 welfare on priority!\r\nSuch a tremendous shame!!!"

"An unauthorized transaction - whether they deny it or not - is still unauthorized! There\u2019s no going around it.\r\nUnauthorized = fraud. FRAUD!\r\nAnd yet, you declined my dispute on grounds of technicalities.\r\nTechnicalities that an ordinary hacker can easily get away with.\r\nThere\u2019s a hacker (or maybe hackers) going around your clients\u2019 accounts and you\u2019re not doing anything!!!\r\n\r\nOn Feb7, there was a transaction name : ET DB POS MRCH that wiped out my four months worth of pension!\r\nDidn\u2019t learn about it till two weeks later since I want said money in that pension account for rainy days.\r\nMy last transaction that I was aware of was Jan5 so of course, I know in my mind how much I have left in there!\r\nBut lo & behold! Upon checking my balance, I was left with Php 267!!!\r\n\r\nReported and filed dispute and was denied and yet\u2026 you cannot even track said transaction from your end?!??\r\nWho the said merchandiser was and where the transaction took place - basic infos that a client like me wants to know for the simple purpose of verifying whatever it was that I apparently paid for with my four months worth of pension?!?!!\r\nNo, you can\u2019t! \r\nWhat kind of technology system are you using anyway?\r\nAnd what is your FRAUD DEPARTMENT doing about this? \r\nBecause for all I know, mine is NOT an isolated case (which I believe Metrobank is very much aware of)\r\n\r\nThis case is hanging in thin air as I speak.\r\nAnd it is just a shame that an institution as giant & prominent as you are, is not putting your clients\u2019 welfare on priority!\r\nSuch a tremendous shame!!!"

"An unauthorized transaction - whether they deny it or not - is still unauthorized! There\u2019s no going around it.\r\nUnauthorized = fraud. FRAUD!\r\nAnd yet, you declined my dispute on grounds of technicalities.\r\nTechnicalities that an ordinary hacker can easily get away with.\r\nThere\u2019s a hacker (or maybe hackers) going around your clients\u2019 accounts and you\u2019re not doing anything!!!\r\n\r\nOn Feb7, there was a transaction name : ET DB POS MRCH that wiped out my four months worth of pension!\r\nDidn\u2019t learn about it till two weeks later since I want said money in that pension account for rainy days.\r\nMy last transaction that I was aware of was Jan5 so of course, I know in my mind how much I have left in there!\r\nBut lo & behold! Upon checking my balance, I was left with Php 267!!!\r\n\r\nReported and filed dispute and was denied and yet\u2026 you cannot even track said transaction from your end?!??\r\nWho the said merchandiser was and where the transaction took place - basic infos that a client like me wants to know for the simple purpose of verifying whatever it was that I apparently paid for with my four months worth of pension?!?!!\r\nNo, you can\u2019t! \r\nWhat kind of technology system are you using anyway?\r\nAnd what is your FRAUD DEPARTMENT doing about this? \r\nBecause for all I know, mine is NOT an isolated case (which I believe Metrobank is very much aware of)\r\n\r\nThis case is hanging in thin air as I speak.\r\nAnd it is just a shame that an institution as giant & prominent as you are, is not putting your clients\u2019 welfare on priority!\r\nSuch a tremendous shame!!!"

"An unauthorized transaction - whether they deny it or not - is still unauthorized! There\u2019s no going around it.\r\nUnauthorized = fraud. FRAUD!\r\nAnd yet, you declined my dispute on grounds of technicalities.\r\nTechnicalities that an ordinary hacker can easily get away with.\r\nThere\u2019s a hacker (or maybe hackers) going around your clients\u2019 accounts and you\u2019re not doing anything!!!\r\n\r\nOn Feb7, there was a transaction name : ET DB POS MRCH that wiped out my four months worth of pension!\r\nDidn\u2019t learn about it till two weeks later since I want said money in that pension account for rainy days.\r\nMy last transaction that I was aware of was Jan5 so of course, I know in my mind how much I have left in there!\r\nBut lo & behold! Upon checking my balance, I was left with Php 267!!!\r\n\r\nReported and filed dispute and was denied and yet\u2026 you cannot even track said transaction from your end?!??\r\nWho the said merchandiser was and where the transaction took place - basic infos that a client like me wants to know for the simple purpose of verifying whatever it was that I apparently paid for with my four months worth of pension?!?!!\r\nNo, you can\u2019t! \r\nWhat kind of technology system are you using anyway?\r\nAnd what is your FRAUD DEPARTMENT doing about this? \r\nBecause for all I know, mine is NOT an isolated case (which I believe Metrobank is very much aware of)\r\n\r\nThis case is hanging in thin air as I speak.\r\nAnd it is just a shame that an institution as giant & prominent as you are, is not putting your clients\u2019 welfare on priority!\r\nSuch a tremendous shame!!!"

"An unauthorized transaction - whether they deny it or not - is still unauthorized! There\u2019s no going around it.\r\nUnauthorized = fraud. FRAUD!\r\nAnd yet, you declined my dispute on grounds of technicalities.\r\nTechnicalities that an ordinary hacker can easily get away with.\r\nThere\u2019s a hacker (or maybe hackers) going around your clients\u2019 accounts and you\u2019re not doing anything!!!\r\n\r\nOn Feb7, there was a transaction name : ET DB POS MRCH that wiped out my four months worth of pension!\r\nDidn\u2019t learn about it till two weeks later since I want said money in that pension account for rainy days.\r\nMy last transaction that I was aware of was Jan5 so of course, I know in my mind how much I have left in there!\r\nBut lo & behold! Upon checking my balance, I was left with Php 267!!!\r\n\r\nReported and filed dispute and was denied and yet\u2026 you cannot even track said transaction from your end?!??\r\nWho the said merchandiser was and where the transaction took place - basic infos that a client like me wants to know for the simple purpose of verifying whatever it was that I apparently paid for with my four months worth of pension?!?!!\r\nNo, you can\u2019t! \r\nWhat kind of technology system are you using anyway?\r\nAnd what is your FRAUD DEPARTMENT doing about this? \r\nBecause for all I know, mine is NOT an isolated case (which I believe Metrobank is very much aware of)\r\n\r\nThis case is hanging in thin air as I speak.\r\nAnd it is just a shame that an institution as giant & prominent as you are, is not putting your clients\u2019 welfare on priority!\r\nSuch a tremendous shame!!!"

"Poor system when it comes to buying a load. Even now I wasn't able to receive it yet It's ony small amount however delays might affect your customer's time and you should also hire 24\/7 chat support . Customer will not waste their time to just give you a call."

"Company very poor performance. Reseting password is impossible. Instructions on website not accurate. PLDT phone offline for 2 weeks. Does not answer emails\r\nfor months. Updating mobile phone & mobile, offline. Not sure when it will resume. Head of Branch clueless. If you are abroad, beware of Metrobank. Impossible to communicate and resolve issues. Very poor performing bank."