Metro Bank Reviews

1.5 Rating 85 Reviews
12 %
of reviewers recommend Metro Bank
1.5
Based on 85 reviews
Customer Service
Communication Channels
Email, Telephone
Visit Website

Write Your review

Tell us how Metro Bank made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Metro Bank is NOT FIT FOR PURPOSE. Used them for 3 years for my business. The Aylesbury business manager makes lots of promises but never actually does anything, let alone get back to you as promised or responds to emails or voice mail. Not sure what the purpose of that person is but he most certainly should not be a "Business Manager". Have now moved my account to Santander who are very responsive and actually care about their business customers
Helpful Report
Posted 4 years ago
I've found Metro bank great because: 1. Very easy and hassle free opening an account and get cards and everything immediately. 2. Fantastic opening hours up to 8:00pm weekdays and 5:00pm on Sundays. 3. Easy online banking and anytime i have contacted them their staff have been very helpful. What's to decide?
Helpful Report
Posted 4 years ago
Very transparent mortgage offer, fast track legal pack.
Helpful Report
Posted 4 years ago
they are always very friendly easy to talk to their online banking very good and also the bank very helpful for your needs not like the others
Helpful Report
Posted 5 years ago
Store seems to offer everything except bank accounts. Six weeks after making application still waiting. No one person seems to take responsibility to see things through. Great if you want a sit down, coffee or dog biscuit though!!!!
Helpful Report
Posted 5 years ago
Metro Bank is rated 1.5 based on 85 reviews