Unfortunately not a very good service at all. Terrible Infact. Buses are unreliable. They appear to be up and running on the app (when the countdown appears green next to each bus) and at times don’t turn up. Other times- the countdown next to the bus I’ve needed has appeared as grey and then turns up. Last minute cancellations causing lateness to work. I’ve had to call Metro bus to see if the bus is even going to turn up!. Diversions with no indication of this leaving me waiting at a bus with my child in the cold for a hour. Very frustrating!. Learning to drive due to Metro bus’s unreliability!!. They need to sort it out!!. Nothing will change though.