I thought I was purchasing the full otoscope, however, it was only the otoscope attachment. The picture for the otoscope was misleading as it shows the otoscope and handle combined (the main product picture). When I looked back at the description of the product I purchased, it does say that the handle is not included but only after you put it in the cart (I didn't notice until after I received and opened it). The return policy says that they don't accept returns that have been opened and that they dispose of items that don't meet return requirements. I didn't feel comfortable returning the product because I felt that I would be throwing away $200. On a positive note, the product was competitively priced. I think the product picture should be of what you will actually receive.
3 years ago
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