I spoke with the CEO who sorted this out and was most helpful. To give him credit, he did address the issue. I have dealt with MFI before and have never had an issue with their products. I recommended that they change their automated answering system so that there are less options and so that it is is easier to get through and to also improve the technical assistance. I am going to assume that this was un exceptional issue which does not represent the normally high level of service that they provide.
3 years ago
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