Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below.
I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix.
Sent email
How hard is it to return something. This is ridiculous.
Tom
From: MGI Golf Inc
Sent: Wednesday, July 2, 2025 2:35 PM
To: tom.griffin11
Subject: [##29133##] Your reply has been received
Dear tom.griffin11,
We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly.
Regards,
MGI Golf Service Team
Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below.
I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix.
Sent email
How hard is it to return something. This is ridiculous.
Tom
From: MGI Golf Inc
Sent: Wednesday, July 2, 2025 2:35 PM
To: tom.griffin11
Subject: [##29133##] Your reply has been received
Dear tom.griffin11,
We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly.
Regards,
MGI Golf Service Team
View ticket
1 week ago
MGI Golf Inc has a
4.3
average rating
from
1,402
reviews