MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,401 Reviews

83 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

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“The Firebox is brilliant intelligent and it takes away all the issues around charging lithium batteries. Excellent!!!”

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Posted 3 months ago

“Works fine. Shipping cost very high”

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Posted 2 days ago

“I actally call your service department about this. The cart handle was shattered by an errant golf ball. Both top and bottom handle had to be replaced. There was a base screw that was impossible to remove. So we had to drill it out. Then the circuit board that was located in the handle did not fit the new one. So we had to switch out the old board and put in the new one. When I called basically I as told that I A - should have watched the video and B- they dont have problems and do it all of the time. Obviously we are mechanical and figured it out. But we are not idiots but were treated that way. Great product but lousy service.”

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Posted 4 days ago

“MGI makes great motorized golf cart. Service is reasonable.”

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Posted 4 days ago

“Fits my MGI cart nicely - my only concern is the zippers. I had trouble with the zippers on my last MGI Bag and was the reason I needed a new bag. I more than pleased with the performance of my powered cart that I've had for over 2 years without problems.”

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Posted 4 days ago

“I purchased a rear left wheel for my door my zip X3. Came in in good condition put it on and it is up and running again. Thanks”

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Posted 5 days ago

“I worked remotely with support to resolve the issues I was having with my cart. First, a new motor controller was ordered and replaced, then I disconnected the USB port and the cart powered up and worked. All responses from support were reasonably quick and thorough and I am very glad I was able to get the issues resolved without having to ship my entire cart to Las Vegas.”

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Posted 1 week ago

“The Zip Navigator cart is a game-changer for the experience of walking the golf course.”

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Posted 1 week ago

“Makes walking much more enjoyable”

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Posted 1 week ago

“The service at MGI is the best, Erica and Stacy take special care to make sure you are getting the right part”

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Posted 1 week ago

“Great product and service”

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Posted 1 week ago

“Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below. I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix. Sent email How hard is it to return something. This is ridiculous. Tom From: MGI Golf Inc Sent: Wednesday, July 2, 2025 2:35 PM To: tom.griffin11 Subject: [##29133##] Your reply has been received Dear tom.griffin11, We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly. Regards, MGI Golf Service Team Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below. I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix. Sent email How hard is it to return something. This is ridiculous. Tom From: MGI Golf Inc Sent: Wednesday, July 2, 2025 2:35 PM To: tom.griffin11 Subject: [##29133##] Your reply has been received Dear tom.griffin11, We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly. Regards, MGI Golf Service Team View ticket”

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Posted 1 week ago

“My zip navigator is absolutely wonderful. The only issue is fitting bags to the device. The MGI bags fit great. But they are not well suited to carts or travel. They are also not great quality. They fade quickly due to sun. Please work with bag manufacturers to better fit their bags.”

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Posted 1 week ago

“Recd correct part, installed and working fine.”

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Posted 1 week ago

“I recently bought the Zip Navigator e-caddy and MGI Lite golf bag. I like the caddy, although I'm still getting used to the remote control. The bag is, I feel, too large and unwieldy. I'm now thinking of buying a smaller bag. Overall, I like the Zip and feel it will help me stay walking for more years than otherwise would have been the case,”

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Posted 1 week ago

“MGI promptly shipped out this bundle package”

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Posted 1 week ago

“Too heavy to carry”

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Posted 1 week ago

“The Navigator AT is great for a NC mountain golf course. I still haven't figured out how to attach the sand bottle.”

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Posted 2 weeks ago

“The umbrella extender works perfectly. I would suggest the extender be included with the umbrella holder. The umbrella holder does not provide enough clearance to walk under even for short people.”

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Posted 2 weeks ago

“Delighted with my MGI caddy . Used it for more than two years without any porblem.”

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Posted 2 weeks ago

“I love the product. We damaged a wheel and the replacement is great. Only problem was you could not a replacement until they were in stock. I would think you would want to know your back orders to help know your demand.”

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Posted 2 weeks ago

MGI Golf Inc is rated 4.3 based on 1,401 reviews