MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,146 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Quick Service”

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Posted 10 hours ago

“It took over a week to despatch a packaged battery. This is not really acceptable.”

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Posted 1 day ago

“Very happy with the product I bought and the time it took to get to my house”

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Posted 4 days ago

“The young lady I spoke with told me what to do and how to diagnose the problem. It works like a charm now. Probably will be ordering a new remote. I assume it's battery will need replacing. After 3.5+ years the car is working without a hitch.”

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Posted 4 days ago

“My Zip Navigator stopped working. After several emails to the service team the problem was uncovered - the motor controller. The part was not covered by the 3 year warrenty (It was 3 1/2 yrs ). A replacement part was sent by MGI. MGI had a YouTube video on how to replace it. I did it myself! Cart fixed!”

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Posted 5 days ago

“Excellent response to request for help”

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Posted 3 weeks ago

“Customer Service is outstanding. I lost my remote and a new one was shipped right away. Then the club found my original remote, so I requested a return. Without question they sent an RMA and refunded my payment. Michelle was in constant contact with me. Thank you.”

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Posted 3 weeks ago

“Love how fast it is, how I can hit a ball, then start walking away from the cart knowing it will catch and pass me in a flash. Love the battery power indicators. The remote works flawlessly, charger is easy to put on and off. Wish it was a bit lighter for loading in the SUV, but can work around this by lifting from a raised arm and the bottom strap. The manual speed dial is not intuitive, takes getting used to. Another caution is if you have a tall bag, you need to be careful about uneven terrain: my cart was thrown off balance and fell several times. When in doubt, switch to manual and hold the handles. The tiny front wheels are great at adjusting on the fly, but won't go over a curb or firm ledge of even three or four inches. Work in progress learning dos and don'ts, but very happy so far.”

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Posted 3 weeks ago

“Has been able to”

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Posted 4 weeks ago

“Should be able to convert to all terrain front end!!”

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Posted 4 weeks ago

“Phone call asnwered promptly with good directions.”

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Posted 4 weeks ago

“Items arrived quickly and were easy to install”

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Posted 4 weeks ago

“Perfect, just as ordered”

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Posted 4 weeks ago

“Thought we had “lost” my wife’s MGI Quad to early onset dementia. Fortunately, as the MGI rep suggested, it was a bad remote. Now the new remote is not cheap but it fixed the problem. Better than a new $1300 cart. My wife can’t live without her “Rosie” ( robot maid in the Jetsons).”

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Posted 1 month ago

“I placed the order for these replacement wheels late on a Friday. They arrived one week later, as shipping did not occur until sometime on Monday. They actually delivered to the wrong address, but that may have been my fault when filling out information. (I live on a circle and they delivered on the other side of the circle. Might have accidentally selected a very similar, but wrong, address.) I was able to track the package down minutes after notification of delivery. Wheels needed to be replaced due to an accident with the cart, not due to anything functionally wrong or worn out with the cart or the wheels. Customer service was very helpful. If you have to deal with MGI service, expect it to go well. This is the 3rd time I have had to call and have been very satisfied with the interaction each time. Well done MGI.”

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Posted 1 month ago

“My all terrain cart fits very tight too much work to close it after a round of golf”

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Posted 1 month ago

“Payment by card was not possible, I had to register afterpay.”

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Posted 1 month ago

“Erika the home office has been great. I'm kind of a nut and I have lots of questions and she patiently answers all of them.”

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Posted 1 month ago

“Very easy to place order and arrived in good time.”

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Posted 1 month ago

“I needed to replace my battery, but could only purchase battery with charger. Now I have two chargers, but oh well.”

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Posted 1 month ago

MGI Golf Inc is rated 4.3 based on 1,146 reviews