MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,718 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

MGI Golf Inc 5 star review on 22nd October 2025

Anonymous

Anonymous // 01/01/2019

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English

“The Firebox is brilliant intelligent and it takes away all the issues around charging lithium batteries. Excellent!!!”

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Posted 1 year ago

“I love my MGI Navigator. It is an awesome product. Everything I have ordered has arrived quickly.”

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Posted 8 hours ago

“New motor control module was extremely expense for a ECU module BUT it corrected the problem. Easy to remove/reinstall the motor control module. Overall pleased with ZIP Navigator.”

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Posted 1 day ago

“I had a very good experience with sales at MGI. Kept me informed of my order and were well responsive to any email questions.”

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Posted 2 days ago

“Pretty good”

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Posted 2 days ago

“I had to order the axle 2 times as the correct axle was not listed on your website. When I entered my model it told me to order the quad axle which I did and it and I had to send it back and start over with a phone call where I learned correct axle for the Nav AI was available but not on the website. This axle should be covered under the warranty as due to its design it did not last through the warranty period.”

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Posted 5 days ago

“So far MGI has been responsive. Battery firebox was completely wrong size but it’s on the way back for a refund. And the Halo Eye did not fit securely so it doesn’t work well. Also on its way back for repair.”

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Posted 5 days ago

“I have used a Zip Navigator for almost six years now. Love to be able to walk the course without dealing with carrying a bag or pushing a cart. Love the experience. I just ordered a couple of sand bottles as I like to fill divots on my walks down the fairway. Simple design and easy to use. The valuables bag is also a must for me as I put everything in there that will leave the course with me: Glasses, watch, rings and wallet. The phone holder is the only item I am least impressed with. It fits great and holds the phone in a perfect postion to view for my Sky Caddie numbers. However, the compression ring does not stay snug and that allows the phone face to drop out of site easily.”

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Posted 6 days ago

“Responsive, professional”

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Posted 6 days ago

“Super products.”

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Posted 6 days ago

“MGI provided repair instructions with the part that I needed.”

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Posted 1 week ago

“Directions that came with unit were not very good, but MGI on-line videos were excellent. Unit takes time learning how to steer & how to navigate hills & slopes. Otherwise meets my expectations.”

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Posted 1 week ago

“I purchased new battery for my MGI Navigator remote control. After several attempts I managed to get it working and it is now fine. All good but some instructions on how to install the battery would have been helpful.”

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Posted 2 weeks ago

“solid support and communications. The buggy has been solid for 1700 miles.”

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Posted 2 weeks ago

“Very easy to do business with! Quick shipping. Easy website too!”

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Posted 2 weeks ago

“Unfortunately my Navigator AI Halo with EYE was not working properly. The silver lining thus far has been the customer service from MGI. Decent trouble shooting as much as can be done over email. Currently awaiting a replacement trolley and Eye as I had to send it back. Let hope for the best.”

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Posted 3 weeks ago

“Don’t try to return any accessories. I didn’t realize the buggy came with a couple free accessories, so I ended with with duplicates they charged me for, couldn’t get my money back on those. Then I find out with the bottle holder on the right side you can’t use the score card holder also on that side. I had the phone holder on the other side, ask for a return on the score card holder, nope can’t do that. So, now I have a bunch of useless accessories I paid over $200.00 for. The buggy works well with one complaint, when using the left/right turn buttons on the remote it jerks right or left, not very smooth.”

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Posted 3 weeks ago

“I was terribly disappointed that the replacement remote control cost $250 and you changed the electrical outlet/cord from the original remote control. The charging unit from my previous remote control no longer fit and MGI did not include a new one w/ my new unit. I think that for $250 you could have thrown in a new charging cord. I spoke to MGI staff twice about the trouble i was having w/ my old remote and no one told me I would need a new charging cord when i replaced it nor did your on line product description mention it.”

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Posted 3 weeks ago

“Ridiculously overpriced for the quality of the remote. If radio shack was in business you could have repaired or rebuilt a new one for $20. My first remote lasted one golf outing in the rain.”

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Posted 3 weeks ago

“It’s at least 10 degrees cooler under it”

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Posted 4 weeks ago

“Returned item, we had canceled the order 5 minutes after ordering. MGI sent item anyway. Really poor communication between sales and customer service. Know we are still waiting for refund almost 2 weeks after MGI received return package. They have not even acknowledged the return. Glad we had package tracked and signed for. Not sure we trust MGI customer service. We have a order at Costco for new zip. But thinking we will cancel if no refund in a few days and buy different trolly elsewhere”

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Posted 4 weeks ago

MGI Golf Inc is rated 4.3 based on 1,718 reviews