MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,718 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

MGI Golf Inc 5 star review on 22nd October 2025

Anonymous

Anonymous // 01/01/2019

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English

“Rip off. Less that a year and remote broke. No customer service. $350 for replacement. No responsibility for a badly made cheap remote which unsurprisingly failed. Expect this will be a recuring problem. Would not recomend.”

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Posted 4 weeks ago

“MGI put me throught the ringer before telling me what was wrong with my MGI which was that it needed a new gearbox axle. First of all I had to go and find the serial" for my MGI which IMO was unnecessary because I had purchased other parts for my MGI previously so they alread had this information in their records but they insisted that I go and find that serial # on my MGI. OK I did that. Then I had to send multiple videos of the MGI just grinding along the fairway and not functioning properly for them to finally decide what was wrong. Surely I could not have been the first one to experience this problme but I Did that. Then they gave me a link to a 17 minute video on you tube that showed how to install the gearbox axle. It was af ine video except it took me 2 hours not 17 minutes to install the new axle. Other than this, it was all good.”

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Posted 1 month ago

“Sometimes hard to get on the phone but both sales and service people are very pleasant and helpful.”

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Posted 1 month ago

“MGI support did a great job diagnosing the issue with my cart, guided me through testing, confirmed the correct part and even sent an installation video. Exceeded my expectations!”

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Posted 1 month ago

“Fine overall. Reaching the service department can be hit or miss.”

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Posted 1 month ago

“MGI needs to ensure customers are provided with proper accurate warranty information at time of purchase. Additionally, international credit card acceptance should be revisited and corrected to allow ease of transactions.”

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Posted 1 month ago

“The part arrived quickly and the videos are a great help!”

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Posted 1 month ago

“My umbrella extender has worked really well but I would also like to recognize MGI Golf for something else they did for Me. My Navigator golf cart had some issues with the first being a noise coming from the motor as well as a front wheel that busted off, which ws my fault. I took my cart to Uinta Golf in Riverdale Utah to see if MGI could help Me out with these issues. I was thinking they may just repair it but they did something else that blew Me away. They did a full replacement under warranty! I couldn't believe this but it just shows how solid of a company they are and how they value their Customers more so than most companies I have ever dealt with in the past. MGI Golf is the BEST!!”

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Posted 1 month ago

“MGI has a good product and is very responsive to customer inquiries”

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Posted 1 month ago

“I bought a new one . My previous one had a motor that broke on the right rear wheel itlasted 2500 miles, which is impressive. It was an expensive repair not to mention that it looked intimidating on the you tube video to make the repair. I learned that the mechanism that broke in my previous cart was made of plastic. Disappointing.”

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Posted 1 month ago

“The cart works great. I would make it so the front wheels can be serviced and don't have to be replaced when bad. Other than this, the cart has worked flawlessly”

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Posted 1 month ago

“Taken it out several times , done good still trying to learn it’s dial that turns it on and off , set up for me not great on getting it up and down but getting it better every time”

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Posted 1 month ago

“Should come with some storage. Remote needs to be a bit more responsive. Hard to control exactly how much you want to turn at any given point. However I am enjoying not pushing my clubs. It’s great once you get it on the fairway. Going to next tee boxes it is best to use the hand control. I do like the fact the gyroscopic affect disengages when using the hand control.”

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Posted 1 month ago

“Warehouse was running 1 week behind on dispatch so received item later than expected.”

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Posted 1 month ago

“Quality very good over the phone service excellent Price was alittle high delivery was slow tracking could be better”

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Posted 1 month ago

“The two items are just extras to supplement the Zip 3 buggy I bought earlier. The extras are good as I expected them to be. The buggy is excellent in all respects. MGI is an excellent supplier of golf gear.”

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Posted 1 month ago

“Mostly I am happy with MGI. I believe that they really need to work on quality of accessories and the pricing as well.”

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Posted 1 month ago

“Love the boost it complements my Navigator AI, wish it had a display to know percentage of battery life left, also it would have been nice to have a couple of accessories with the cart.”

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Posted 1 month ago

“After initial discussion with sales at MGI ordered replacement gearbox axle assembly and wheels. Due to misunderstanding extra parts were not included and MGI sent the parts at no extra cost, which arrived overnight. Exceptional customer service, can't recommend them highly enough, pleasure to do business with. AAA+++ Jack”

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Posted 1 month ago

“First and foremost the equipment is of great quality, really pleased. I had an issue with the app and the staff was very helpful and available.”

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Posted 1 month ago

MGI Golf Inc is rated 4.3 based on 1,718 reviews