MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.33

4.3 Rating 1,643 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

MGI Golf Inc 5 star review on 22nd October 2025

Anonymous

Anonymous // 01/01/2019

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English

“I am very unhappy with this new bag the cutbacks you made to the pockets suck to be frank because Ive been using my old MGI bag the umbrella pocket now sucks it falls off there's less room over all one things for sure I will never buy another one. You ask for feed back there you go”

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Posted 1 day ago

“I've had my cart 8 months. The clip on my remote broke. It is excluded from the warranty. The replacement cost me $29, plus $20 shipping. That is a bit ridiculous! I'm very disappointed.”

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Posted 2 weeks ago

“The parts cost as much as the original trolly with the battery and charger included . I think this is a rip off and have to buy the specific battery . I was reluctant to write this review as I am sure you will not like it”

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Posted 1 month ago

“Great umbrella except it keeps getting stuck on the way down & ended up slicing the top of my finger. You really need to force it down to lock & sometimes it's doesn't line up correctly. Hence my accident, I'm sure this has happened to other users.”

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Posted 1 month ago

“I’ve been using the MGI Ai GPS for 12 months. I hate it. I am constantly fighting it. It needs to be trimmed before every round and sometimes during. It is very unbalanced compared with the Zip despite the centre battery. I have to keep a weight in the front as it is always flipping. I also have an MGI bag, it is ok on the buggy but doesn’t fit properly on the back of a cart! Hopeless design. I recently purchased the telescopic umbrella. Very flimsy would not trust that in any more than a zephyr of wind. I’m expecting it to break when the buggy flips again. Overall very disappointed in my purchases.”

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Posted 1 month ago

“Ordered motor controller long ago but never received.”

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Posted 1 month ago

“Can't get the sand holder to hook on my cart. No directions Horrible!”

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Posted 1 month ago

“I cannot use the seat because my ne AI 500 golf trolley does not work. Waiting on help support to call me to troublshott the problem.”

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Posted 1 month ago

“Drink holder was fine but item went on sale 2 days after I ordered it and they wouldnt honor sales price”

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Posted 1 month ago

“I love my MGI navigator, it’s actually my second one! I just can’t believe I had to pay $90 to replace the front wheel after owning the second one for only nine months and MGI not covering it under warranty.”

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Posted 2 months ago

“Way too expensive for the purpose it serves!!!”

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Posted 3 months ago

“I had to replace my remote after I unofrtunately lost it. Imagine my surprise when I checked on the website and so it was "Sold Out" and had to wait to have a replacment available. More importantly, the price gouge of $280 for a piece of technology that likely cost $25 or less to produce is unconscioniable. Something that I will bear in mind for future purchases if any from MGI.”

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Posted 3 months ago

“I canceled this order because of the outrageous price. $20 for the clip and $25 to ship. If the little plastic clip cost you a buck I would be shocked. And $25 to ship an item that can't weigh 1/2 oz. I fixed it myself with a metal clip from a tape measure.”

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Posted 3 months ago

“Product is good, but prices of accessories is unbelievably overpriced! They want to bend you over and take whatever they can from you since you are a captured customer.”

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Posted 4 months ago

“Loved my cart until the battery conked out after 3 years. I live in Hawaii and MGI is unable to ship lithium battery there even though cart and battery were shipped here originally. Had battery delivered to friend in Las Vegas. She also was unable to ship battery and returned it to MGI. I still have not received my refund.”

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Posted 5 months ago

“MGI w navigation arrived 3 weeks ago and battery wouldn’t charge, customer service responded quickly saying it was probably the charger and they would get one out via FedEx. I asked for next day shipping but was told it comes from another facility so regular FedEx, 10 days later still not here. Extremely unhappy!”

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Posted 6 months ago

“I actally call your service department about this. The cart handle was shattered by an errant golf ball. Both top and bottom handle had to be replaced. There was a base screw that was impossible to remove. So we had to drill it out. Then the circuit board that was located in the handle did not fit the new one. So we had to switch out the old board and put in the new one. When I called basically I as told that I A - should have watched the video and B- they dont have problems and do it all of the time. Obviously we are mechanical and figured it out. But we are not idiots but were treated that way. Great product but lousy service.”

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Posted 6 months ago

“Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below. I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix. Sent email How hard is it to return something. This is ridiculous. Tom From: MGI Golf Inc Sent: Wednesday, July 2, 2025 2:35 PM To: tom.griffin11 Subject: [##29133##] Your reply has been received Dear tom.griffin11, We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly. Regards, MGI Golf Service Team Sure you can hear from me. Never used it as I ordered the wrong item as I wanted the bigger one. Tried contacting you multiple times. No response on how to return it. I rate your firm 2 out of 10 for customer service. At lease you gave me a ticket number but that is all. See below. I will be talking to our golf club (Wing Point Golf and Country Club) and telling them and members of my experience and expressing my extreme disappointment. This should be easy to fix. Sent email How hard is it to return something. This is ridiculous. Tom From: MGI Golf Inc Sent: Wednesday, July 2, 2025 2:35 PM To: tom.griffin11 Subject: [##29133##] Your reply has been received Dear tom.griffin11, We've received your recent reply for the ticket "29133 US MGI - Contact Us Form Submission Received". Someone from our service team will review it and respond shortly. Regards, MGI Golf Service Team View ticket”

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Posted 6 months ago

“Scorecard holder is too small. A majority of the scorecards do not fit in the holder.”

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Posted 7 months ago

“Orded score card holder 5/5/25 was more than Amazon with $20.00 shipping (Amazon would have been free). Told would arrive 5/8/25. After numerous change of delivery dates finnally arrived 5/20/25. Unless MGI compenstes me I will never purchase another item from them and never recommend them to others.”

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Posted 8 months ago

MGI Golf Inc is rated 4.3 based on 1,643 reviews