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MGI Golf Inc Reviews

4.3 Rating 1,904 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,904 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 11th October 2026
Chris​
MGI Golf Inc 5 star review on 22nd October 2025
Fred​
MGI Golf Inc 5 star review on 29th August 2025
David​
MGI Golf Inc 5 star review on 19th May 2025
Anonymous
MGI Golf Inc 5 star review on 15th May 2025
Jesse​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
11
Anonymous
Anonymous  // 01/01/2019
“I purchased a replacement remote control battery from MGI because my old battery was only lasting two rounds. Unfortunately, the new battery performs the same way—it loses around half its charge after just one round and only lasts about two rounds in total. I’m concerned the replacement battery may be faulty, as replacing it hasn’t improved the battery life. Could you please help resolve this and arrange a replacement? Thank you.”
Helpful Report
Posted 1 week ago
“Did not fit remote. Spoke with agent and was told it will not fit to send it back. $20 for cord $20 for shipping and $10 to ship back. I just threw it away. Total BS website and Customer service.”
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Posted 1 month ago
“Cheap components used on its products. Forced to buy over priced components parts to keep using the cart I purchased.”
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Posted 1 month ago
“I can't review with only 10 characters”
Helpful Report
Posted 2 months ago
“Problem with zip navigator AT, provided details and sold a $300 motor controller. Didn’t fix problem and they don’t know how to fix it. Will buy a new cart bag and won’t be a MGI, incapable to service what they sell.”
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Posted 2 months ago
“I needed a replacement clip for my remote. MGI charged $29 for a little piece of plastic and a further $20 to ship it. A total rip-off by any standard.”
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Posted 2 months ago
“The wheel covers and scorecard holder are not what the website advertised (further details against each item provided below). The Top Box Folding Panel hole cap (in solar panel area) is slightly different size to the cap that was in my old Top Box Folding Panel (fair wear and tear on the old cap). With all of these concerns, I am now disappointed that I have the Navigator Quad Gyro and not a Zip.”
Helpful Report
Posted 3 months ago
“Extremely disappointing customer service. My return was delivered on June 24, but my $1,477.92 refund was not processed until July 13, after repeated emails and phone calls. They failed to follow through on the dates they promised, and there was not a single word of apology. This was one of the most dismissive and unprofessional customer service experiences I have ever had. I would not purchase from MGI Golf again.”
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Posted 3 months ago
“I still haven't received it”
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Posted 4 months ago
“Generally happy with purchases but the purchase of a clip has proved very problematic”
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Posted 5 months ago
“I'm disappointed this board only made it 3 golf seasons. It looks like it is built well but the power drive portion is under rated for the application.”
Helpful Report
Posted 5 months ago
“I have a warranty claim, I’ve followed the process and it’s been a disaster. Like MGI wants me yo give up. Awful communication, multiple days between each email. Don’t answer phone.”
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Posted 5 months ago
“The pattern on this handle does not match the pattern on the original Zip Navigator AT handle. I’ve tried emailing your customer support address 4 times and cannot get anyone to respond.”
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Posted 5 months ago
“This review asks me to rate cupholder however my review is of MGI in general. Online the cupholder was designated as fitting the Quad cart. It does not. I am on my second cart as first one did not work. It was suggested I change fuse thst was supposed to have been inlcuded in box. It was not. I was supposed to have received remote. That was not inluced so I had to call and eventuslly this was received. My second cart and remote work fine so far after two rounds. I requested cup holder and umbrella holder. Umbrella holder does not fit my cart as screw is to large. While I have found Michelle to be helpful the overall experience with MGI has been frustrating. Difficult to recommend when encountering such lack of customer service. I could share more but space is limited.”
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Posted 6 months ago
“Ridiculously overpriced for the quality of the remote. If radio shack was in business you could have repaired or rebuilt a new one for $20. My first remote lasted one golf outing in the rain.”
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Posted 7 months ago
“Rip off. Less that a year and remote broke. No customer service. $350 for replacement. No responsibility for a badly made cheap remote which unsurprisingly failed. Expect this will be a recuring problem. Would not recomend.”
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Posted 7 months ago
“Battery worked”
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Posted 9 months ago
“Overpiriced and moderate quality product”
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Posted 9 months ago
“I am very unhappy with this new bag the cutbacks you made to the pockets suck to be frank because Ive been using my old MGI bag the umbrella pocket now sucks it falls off there's less room over all one things for sure I will never buy another one. You ask for feed back there you go”
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Posted 9 months ago
“I've had my cart 8 months. The clip on my remote broke. It is excluded from the warranty. The replacement cost me $29, plus $20 shipping. That is a bit ridiculous! I'm very disappointed.”
Helpful Report
Posted 9 months ago
MGI Golf Inc is rated 4.3 based on 1,904 reviews