MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.35

4.4 Rating 1,354 Reviews

83 %

of reviewers recommend MGI Golf Inc

4.4

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the bungee cord and the black plastic item. The black plastic item came in a box with no directions or even info on the part model no or name etc. The box was plain. Took the item to my golf course since we have many MGI units there. No one could figure out how to use the part. I was very disappointed with the lack of information on how to use the part. I have a quad and thought the item worked for that. Patti”

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Posted 1 year ago

“A year ago I purchased a MGI golf cart for my wife for Mothers Day (2022), I purchased while we where on a golf road trip from New Hampshire to Hilton Head South Carolina. I purchased the cart at the PGA Golf store, Cool store. As a surprise I ordered one on Amazon and had it shipped home so we could walk together. Before I got my cart we charged her cart as required took it to the course and it died before getting to the green of the first hole,uhg. I then received my cart and that one did not work. Twice we sent her cart back to MGI and once for my cart. Now in 2023 we go to use the carts, the batteries have been on there tenders the whole time. We go to use them this year and one of the batteries failed the first time out, uhg. I ordered a new battery at over $400.00. We received the new battery, charged to specifications went out for a second time and the other battery failed, uhg $3500.00 and we have not got more than one 18 whole course done with just one of the carts. My wife said do not order another battery because she is done with the hassles.”

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Posted 1 year ago

“Screw was wrong size and did not fit. Does not fit the quad navigator as detailed in the description.”

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Posted 2 years ago

“I order the Seat I am very please with it . It’s easy to assemble and take apart I was very disappointed with the shipping time I had to call to get a tracking number waited for 3 weeks for this shipment unreal ..”

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Posted 2 years ago

“Part worked fine Shipping cost more than the part Not very customer friendly”

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Posted 2 years ago

“it doesn’t fit. I wanna change to fit one.”

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Posted 2 years ago

“I had a very bad service experience with MGI. The latch of one of the rear wheels got stuck and It was not possible to remove the wheel. I could not find a technical adviser for days. Finally, I talked to a manager who indicated I should use a gear puller. I had to buy one and I finally removed the wheel. I had to order a replacement as the wheel got damaged when using the tool. The new wheel does not fit well on the axe. I had to hammer it in, which makes future lubrication impossible. Bad wheel design and bad service.”

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Posted 2 years ago

“Order on 2/16 and I still haven't received the battery. Sent a few emails to MGI but I get no response. Maybe you could help me?”

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Posted 2 years ago

“The bag zipper has already broke. I use. The battery compartment has ripped and is now unusable. I would recommend a different bag or find a duffel bag to transport your unit. This bag is not worth the price!”

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Posted 2 years ago

“Works when it works.”

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Posted 2 years ago

“I purchased a new Navigator All Terrain Motorised Golf Buggy at Christmas time, I lost the USB cable on the golf course, for charging my remote. So I emailed your customer support, and I was told to order a replacement through your website, I would think after spending over $2000 on a buggy, that your customer would send me one out at no. charge. I am disappointed with the outcome. Regards Daryl”

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Posted 2 years ago

“The replacement battery does not hold a charge. Customer service has been atrocious. I'm using the same equipment I've used to charge the original battery. It shows a full charge, and dies within 2 and a half hours. My cart battery lasts ~54 holes. My remote battery barely lasts 9.”

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Posted 2 years ago

“They sent me the completely wrong item”

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Posted 2 years ago

“Very disappointing. I ordered the X5 assuming that it had a Remote Control (why would you want it to move by itself without a remote control?). I contacted support services. They told me I would have to pay for mailing to return it. They did not mention a $300 repackaging fee, until after I had mailed it back. My intention was to order one of your carts, with a Remote Control. Not sure if I will now after taking a big hit out of my wallet.”

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Posted 2 years ago

“Wrong configuration Couldn't use”

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Posted 2 years ago

“The speed control switch I purchase was incorrect for my modal MGI and I had to consult my local supplier and purchase a second correct controller. If you sell spare parts please be clear which modal MGI they are suitable for.”

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Posted 2 years ago

“Does not Fit MG1 Cart. When selecting to order does not clearly specify that. No call tag issued Had to send it back and pay freight out of pocket.”

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Posted 2 years ago

“Why is this $17 way overpriced”

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Posted 2 years ago

“We bought two - one for myself and one for my husband. We could not get them to work with either of our walking bags. Even with the adaptor, neither bag fits securely on the MGI cart. The top of each bag still falls below the upper arms of the MGI. We were very disappointed - especially given the $80 we spent.”

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Posted 2 years ago

“Very disappointed with MGI. Sent me a defective charger.”

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Posted 2 years ago

MGI Golf Inc is rated 4.4 based on 1,354 reviews