MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,402 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

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English

“This item was missing the screw that is used to attatch the zip series case clip to the entire remote control!!”

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Posted 38 minutes ago

“Too heavy to carry”

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Posted 2 weeks ago

“Don't get me wrong, I love my Zip Navigator AT but after losing the remote I found that the company wanted $280 to replace it. Now, I'm all about capitalism, but when you charge an exorbitant amount for a plastic remote that couldn't have cost more that a few dollars to make, I take issue.”

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Posted 1 month ago

“Disapointed that customer service doesn't answer the phone. However they usually respond emails withink one business day.....”

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Posted 1 month ago

“Received the Cup Holder but did not receive the bolt needed to attach to the Cart ?! Need one.”

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Posted 2 months ago

“I purchased the accessory pack as it was cheaper than just buying the carry bag. The carry bag is nice and seems well built, however the wheel covers are cheap and ripped upon the first time I put them on. Also the accessory bag is more of a pouch than a bag and is of little use. I have almost 200 miles on the navigator AI and no complaints so far, it is well built and carries my bag without issue. I did however break the belt clip on the remote while clipping to my belt and was told no warranty as that is normal use. Another issue is the App as there isn’t communication between the App and the machine, I should be able to start the app and have it upload my score card data for later viewing after the round. It’s very inconvenient to have to enter data on both the app and the machine during the round.”

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Posted 3 months ago

“Unsatisfactory response”

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Posted 5 months ago

“Buggy and parts failing just on 3 years of infrequent use.”

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Posted 6 months ago

“The x1 is a great cart”

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Posted 6 months ago

“Unfortunatley the quality of MGI products is very disappointing. I've tried numerous accessories and had issues with them all. The drinks bag developed splits in the foil lining, the umbrella spring mechanism broke, the steel ring clips on the towels fell off, the retaining clip on the third wheel of my navigator AT broke and most recently the lower buggy bag strap broke. So unfortunatley I will no longer pruchase any MGI accessories unless the quality improves”

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Posted 9 months ago

“Cart works fine but I lost the controller and it cost $250 which is ridiculous. Next the clip on the controller broke from normal fatigue (cheap) and cost $16 and another $17 to ship…which is also ridiculous.”

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Posted 9 months ago

“Very hard learning curve. Videos on website are unprofessional and not always helpful. Tracking is quirky and adjustments only a little helpful.”

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Posted 10 months ago

“I am dissappointed with the quality of my Navigator buggy , i've had the axles replaced and the remote which to me had a design fault with regard to the charging lead connection to it , with small pins it was always going to fail (the new one is much better), I have friends who have had a variety of issues with their buggies.”

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Posted 10 months ago

“Very slow delivery time 12 days from Melbourne to Brisbane”

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Posted 10 months ago

“I love the cart but my original battery was lost in a flood last September. It took 10 months to get a replacement. Not very good!”

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Posted 11 months ago

“I ordered the screw to hold the score card holder. The screw sent was too long. It was the same length as umbrella holder. I contacted MGI for a response. Maybe I was sent the wrong screw. No response from MGI”

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Posted 11 months ago

“Available accessories is very limited.”

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Posted 1 year ago

“I am not impressed with their US service options. They are limited and not conveneintly located. On top of this their customer service department leaves something to be desired, as they don't always answer the phone and can take days if ever to get back to you.”

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Posted 1 year ago

“$17 for a small piece of plastic and $17 to ship it? And take over a week for delivery?”

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Posted 1 year ago

“I bought 2 replacement wheels for my Zip Navigator 2019 model, unfortunately, the wheel they sent me was defective. I have sent a video as they requested last week and have not heard from them since.”

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Posted 1 year ago

MGI Golf Inc is rated 4.3 based on 1,402 reviews