MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.33

4.3 Rating 1,643 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

MGI Golf Inc 5 star review on 22nd October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Replacement of the motor controller solved the problem with my cart. The issue is why did I have to replace the entire controller at $300 after 4 years of ownershi? In addition, I had to replace the remote control at $279 also after 4 years of ownership. Nothing last forever, but $579 every 4 years of ownership in additon to the orginal purchase price is crazy expensive.”

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Posted 1 day ago

“Broken my NY resolution, providing low value feedback. It's a plastic sand bottle fgs! The cart is great btw except for the design fault on the sand bottle - number of members have had the same problem.”

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Posted 2 weeks ago

“I enjoy my new Navigator Quad, and was excited about the sale price. However, when I realized that it looked like you had already discontinued the storage bag for this model, I decided I had better order any other quad-specific accessories before they were gone as well. I tried both online and phone calls to your support line, but could not find a time of day when I could get answers about whether the storage bag would ever be available again. I hop to find one eventually.”

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Posted 1 month ago

“Recommend you stop using SHOP. I had no idea when my trolley was arriving, and when it did they didn't tell me”

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Posted 1 month ago

“I like my cart. Works well and holds a good charge.”

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Posted 1 month ago

“Trolley works great for the most part. Game changer from carrying bag. Only real gripe is that replacement parts (remote, clips, wheels, etc) are WAY overpriced. Motorcade parts are cheaper, and their design with the battery placed lower and more centered is better for balance. No other gripes”

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Posted 1 month ago

“The products are way to pricey. Service is mediocre.”

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Posted 1 month ago

“I replaced the battery but the charge amount indicator on my cart indicates the battery isn't fully charging just like it said when I replaced it. Suggestions?”

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Posted 2 months ago

“Replacement parts are very expensive and take too long to receive them”

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Posted 3 months ago

“Cart works fine.”

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Posted 3 months ago

“I have been an advocate of MGI since I bought my Navigator in July 2022 and urged my fellow golfers to chose MGI over alternative models. Up until recently I was very pleased with product support when I had issues. However, I was very disappointed in MGI's response when the controller failed in the 39th month of a 36 month warranty. While I accept the fact that MGI offers a 36 month warranty, I hoped that MGI would give some consideration to the fact that the part failed 3 months beyond the warranty date and offer me some form of discount or other consideration.”

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Posted 3 months ago

“Mgi is usually mid to slow responsive”

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Posted 3 months ago

“Website and technology were pretty good and easy to use to order parts. But actually speaking with a human was difficult and unproductive.”

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Posted 3 months ago

“Hard to contact customer service.”

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Posted 3 months ago

“Product delivered promptly in good order. Design would be more efficient if battery and housing were sold separately allowing battery replacement if housing is still functional.”

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Posted 4 months ago

“Carts are great, accessories are not.”

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Posted 5 months ago

“$10 for the seat plug fair enough I guess, however another $15 for shipping ??? seriously, no wonder people are buying from Temu / ebay / marketplace”

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Posted 5 months ago

“Seat extender works well but has fallen off cart a few times. It should attach better and lock on k”

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Posted 6 months ago

“MGI did everything I could expect to replace my battery charger. However I had to visit a couple of different golf shops to determine the problem with my battery not being charged was not the battery but the charger. The first two golf shops didn't have a compatible charger to prove my battery would charge. The third one did and that one charged my battery, so there was no doubt my problem was the charger. How often do such chargers fail? Is there a common fault? Do you want my failed charger to determine why it won't charge? I am surprised that it cost over $140 to replace.”

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Posted 7 months ago

“I love my MGI Quad cart. It has worked flawlessly for just under four years. The only reason that I am giving it a three star rating instead of higher is because the battery died in under four years. While the battery is a spend the item, I’d still recommend the cart.”

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Posted 7 months ago

MGI Golf Inc is rated 4.3 based on 1,643 reviews