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MGI Golf Inc Reviews

4.3 Rating 1,509 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 29th August 2025
David​
MGI Golf Inc 5 star review on 19th May 2025
Anonymous
MGI Golf Inc 5 star review on 15th May 2025
Jesse​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 5th March 2024
Barry​
MGI Golf Inc 5 star review on 29th December 2023
Roger​
9
Anonymous
Anonymous  // 01/01/2019
The purchase and delivery of my new remote were good. I was, however, disappointed that I received no consideration for the fact that I was replacing my previous remote which was less that 2 years old and fell apart even though it was always handled carefully.
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Posted 1 year ago
It keeps turning to the right. No straight ahead.
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Posted 1 year ago
Happy with product, a replacement battery, but MGI Golf would be better served if the company provided the means to dispose of the original depleted battery. When/if they do so, I'll change my rating to 5 stars.
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Posted 1 year ago
Product is great! But what MGI charges for parts and to ship parts is obscene.
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Posted 1 year ago
Tip backwards way to easily. Have 10 pound weights in golf bag to keep it from tipping
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Posted 1 year ago
It took numerous e-mails with MGI to get someone to recommend that I purchase a new remote for my buggy. The time it took to do accomplish this was about 3 weeks. Needless to say, this was frustrating. However, now that I have my new remote the buggy works fine.
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Posted 1 year ago
It’s a little fragile, the purpose is spot on but I bought the replacement as a back up because I’m pretty sure it will eventually break. Also, the insert that it slides in comes unlocked while operating in the down position. BTW : The motor has been making a whinny sound at certain speeds almost since I bought it. I have 213 total miles on it so far in an about 6 five months.
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Posted 1 year ago
I think they should expand their parts list a bit. I had the plactic tab break off the upper bag support and they wanted me buy an entire upper arm assembly. The piece can be removed with two screws. Plus the shipping costs are outrageous as flat fees on even the smallest items. Not good at all.
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Posted 1 year ago
Product works as expected but I feel it was overpriced at $75 per wheel
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Posted 1 year ago
I have reach out to the company for assistance with connectivity but the customer service is terrible. The app will not allow me to pair to the trolly due to saying account already exist meaning I have no access to the phone app. Also the gio fencing does not work. I update my course and try to test around a bunker it failed. I am still looking for help with pairing. I would love to hear from the company.
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Posted 1 year ago
The item might be good so I asked the question could the remote drain the battery answer was we suggest you charge it each day, not very helpful
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Posted 1 year ago
Wasn’t happy with the hood for the bag. Was back to front meaning the high point was where your irons go and the low point where the driver went. Didn’t seem to fit well with gaps front and back . Not sure why you went with it. Fortunately I emailed you and getting the correct one sent out.
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Posted 1 year ago
I bought a new remote battery and my cart and remote are not pairing and working together.
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Posted 1 year ago
The clip to my remote control broke. After 3 years of use, it understandably broke. The replacement cost for a simple piece of plasic was pretty high (apox $16), but to addinsult to injury, the shipping cost was even greater than the cost of the part.
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Posted 1 year ago
I love the Navigator AI Caddy, but the accessories are not the same quality.
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Posted 1 year ago
I was disappointed that these handles were not made of the same quality material as the original handles on my AT Zip Baggy. The product description did not indicate these handles were made from a plastic material and not a rubber compound found on the buggy when purchased. I have not fitted them on my buggy as yet but the size etc all appear to be correct. When I do get around to fitting them I will advise you immediately should there be a problem.
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Posted 1 year ago
Products work, but expensive
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Posted 1 year ago
Poor updates on availability of this cart.
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Posted 1 year ago
Your website was not user friendly in that the R wheel was advertised, but the L wheel was no where near it. so by error I bought 2R wheels and they don't work on the L side
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Posted 1 year ago
Getting the Navigator serviced is very difficult if not impossible. I have found in the past the most individuals responsible for customer service to be rude and uncaring.
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Posted 1 year ago
MGI Golf Inc is rated 4.3 based on 1,509 reviews