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MGI Golf Inc Reviews

4.3 Rating 1,762 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,762 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 22nd October 2025
Fred​
MGI Golf Inc 5 star review on 29th August 2025
David​
MGI Golf Inc 5 star review on 19th May 2025
Anonymous
MGI Golf Inc 5 star review on 15th May 2025
Jesse​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 5th March 2024
Barry​
10
Anonymous
Anonymous  // 01/01/2019
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Mostly I am happy with MGI. I believe that they really need to work on quality of accessories and the pricing as well.
Helpful Report
Posted 3 months ago
Love the boost it complements my Navigator AI, wish it had a display to know percentage of battery life left, also it would have been nice to have a couple of accessories with the cart.
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Posted 3 months ago
After initial discussion with sales at MGI ordered replacement gearbox axle assembly and wheels. Due to misunderstanding extra parts were not included and MGI sent the parts at no extra cost, which arrived overnight. Exceptional customer service, can't recommend them highly enough, pleasure to do business with. AAA+++ Jack
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Posted 3 months ago
First and foremost the equipment is of great quality, really pleased. I had an issue with the app and the staff was very helpful and available.
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Posted 3 months ago
I broke my front wheel housing. This replacement was shipped quickly. Directions for removing the old wheel base and replacement were excellent and easy to do myself.
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Posted 3 months ago
Very easy to order online. The process was simple, no ads bugging you while checking out. The wheels work just like the old ones. Easy to put on.
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Posted 3 months ago
The order for the seat was easy and it was delivered quickly. MGI has met my expectations for service and the quality of their equipment. I would purchase the electric caddy again.
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Posted 3 months ago
Battery replacement needed after 4 years of very casual and intermittent use - certainly less than 80 uses. Recharging and care of battery adhered to, so a little disappointing. New battery arrived promptly. Which was appreciated.
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Posted 3 months ago
All parts are too expensive. I've had to replace my front wheel assembly twice in 4 years, rear wheels were replaced and now the axle was replaced due to the left plastic gear stripped out. Spent 2/3 the price of a new one over the last 4 years just to keep it up and running.
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Posted 3 months ago
Took a long time to deliver
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Posted 3 months ago
Golf caddy is excellent. Rear wheels spin out when ascending wet uphill slopes. Scorecard holder needs to be approximately 1/2 inch longer to provide easier fit for scorecard. Pencil holder needs to be on right side instead of left.
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Posted 3 months ago
Excellent, works as expected, many thanks
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Posted 3 months ago
MGI were very good to deal with and kept me up to date on the status of my replacement wheel.
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Posted 3 months ago
I enjoy using the Zip Navigator AT cart. It is extremely well built and rugged. If I had one complaint it would be the lack of traction of the rear wheels on steep, damp terrain. I would love to see a deeper, more aggressive traction pattern on the rear wheels.
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Posted 3 months ago
Great company and great carts!
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Posted 3 months ago
Long delay in shipping item without any update from MGI
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Posted 3 months ago
Excellent cart that is easy to transport, run with remote or push, quick opening and closing. good battery life.
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Posted 3 months ago
MGI charges a premium price, so I'd expect premium quality. However, after a few years of using my Navigator AT, the motor controller and the remote control failed within a couple months of each other. By failed, I mean just stopped working, period. MGI customer service was responsive, but the response ended up being you need new ones. $150 for the controller I guess is reasonable, but $300 for a remote control that obviously has a limited useful life is pretty outrageous. I understand the remote is proprietary, but $300? I'm just waiting to see what will fail next.
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Posted 3 months ago
Looks to be well made, a little hard to plug in the battery . Can't tell how well it prevents fire but Ibelieve it would be effective
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Posted 3 months ago
It does its job as far as we know, it’s a bit hard to open and get locked, latch cumbersome to easily deal with. Battery plug in from the inside of the box is short so it’s difficult to handle heavy battery and get it plugged in. Hopefully we never have to find out about its fireproof capabilities but it’s peace of mind.
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Posted 4 months ago
MGI Golf Inc is rated 4.3 based on 1,762 reviews