Absolutely terrible customer support! I bought a backpack from them in New York - it was a pick-up order. Everything was well. Now I am in Miami and wanted to buy two bags as a present for my sister and her daughter. My orders were canceled twice as a scam. But billing information has not changed since 1 order in New York. On the phone, after entering the order number, the robot is silent! I wrote them 2 letters and they only confirmed that the orders were canceled. Terrible.
3 years ago
Michael Kors has a
1.9
average rating
from
120
reviews
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