This is very unfortunate that I am giving 1 star do to my online order. I made a purchase on your Website like I have done in the past and never had any issues on till Now, I order a purse and wallet for my daughter birthday and I only received the wallet. So I check my email to find it was canceled because my purse was out of stock and remind you that when shopping online on your website it WON'T let you check out if the item is unavailable. So for some reason I was charged for the hole order and I end up call to hear that they did not take the payment for the purse but my bank statement and my email says different but I had to wait for 5/7 days for a refund? So then I call again the next week to learn that they did refund but I yet have to receive it and it's on my bank. So then I call my bank and she tells me that they did a withdrawal on the 1st but there is nothing showing that they sent it back... Okay so here we are out over a 100. Daughter birthday gift unavailable. So now I have to Dispute the transaction. Wow can't believe after spending over 1,000 on purchase you go and rip me off and I have to fight to get my money back?! Ok well I guess you lost a customer for life and I will make sure all my family and friends Know about it. Thanks for making this so difficult on me and my daughter I appreciate you!