I have been a loyal Miele customer for years. So when my washing machine broke down I instinctively went to Miele a purchased a replacement. I WFH on the delivery day so I could take the delivery and ordered an install as well Unfortunately they didn’t show up and only told me at 9pm that day and they would deliver the following day but couldn’t give a time. The following day was again a no show and when I called Miele I was assured they would deliver. It’s now day 4 and I’m told to rebook delivery so I cancelled the order I realise this was a third party delivery partner however Miele choose who they partner with and this was awful customer service