Miele cooktop failed after only 2.5 years – very disappointing experience We purchased the Miele cooktop, model KM7667 FL/R01, serial number 10853870 / 000 / 000176615146, trusting Miele’s reputation for quality and durability. Unfortunately, our experience has been extremely negative. After just 2.5 years of normal use, the cooktop completely broke down. Even worse, it spent half a year in Miele’s service center, meaning we have actually used it for only 2 years in total. For a premium product with such a high price, this is absolutely unacceptable. A brand like Miele should guarantee reliability and longevity, but instead, the product proved to be unreliable and disappointing. The long delay in service made things even more frustrating and inconvenient. I strongly advise anyone considering buying Miele products to think twice, as our experience shows that they do not live up to the brand’s promises.