Migrate provides a 5 star service! We bought the DIY pack and I can't stress enough how useful this was. It's all very clear and well written, it's pretty much a fill in the gaps job. Some documents are lengthy but for a good reason, as they explain thoroughly all the process and what possible scenarios may be encountered. After buying the pack and during the process I had a few questions, and Jason always got back to me in a matter of hours with the information I needed which was a huge favour (they never charged extra) and was extremely helpful. I totally recommend their service! We got our VISA approved yesterday and we couldn't be happier with using Migrate.