Scam- took £475 then stopped responding to emails to arrange a call for advice on our application Scammed out of money. Paid £475 for checking spouse application which was supposed to include a check report and then an in detail 1 hour call with Ed. Recieved the check report - which is incredibly basic and high level (not at all worth it if you have purchased checklist ) then tried to set up call with Ed to be told he was on leave, then told we could speak to someone else but when we tried to arrange a date they ignored all our emails - sent 4 or 5 emails suggesting dates and times. No answer, and since then all our emails ignored asking for the call or money back or to find a resolution ignored (by a person named Jason). Very disappointing as I am also a civil servant so feels sad getting scammed by an ex civil servant who wants to profit off people's suffering ro get a visa and £475 is a large amount of money to be ripped off for. NWill try to escalate further so we can get our money back but a very stressful and dissapointing experience