Very poor communication - won't buy here again! Placed an order for 4 items on 31/01/21. Order arrived today (04/02/21) but with only 2 of the 4 items. Contacted Millets Customer Services Team and was told that the other 2 items had been cancelled off the order as they were out of stock. I was actually on their website at time of my call and could see that the other items I'd ordered were showing as in stock on there, but when i queried this was then told that website isn't it real time and that some stuff that is showing in stock could be out of stock at their warehouse!!! I received no other notification of this and wouldn't have known if I hadn't called them to find out. Checked my bank and I had been refunded for items that were cancelled which was the only plus! Very disappointed as the items I'd ordered were for a gift for someone and if i'd known they were out of stock I would have bought them somewhere else! Will never shop at Millets again after this!