Disgusting customer service and no product ever received. I spent £296.65 online with this company. Delivery time up to 10 day. No delivery after 12 days. I contacted customer service and was told my order was not forwarded by their computer to the warehouse. They offered a refund but I asked for them to ship my order ASAP, the advisor agreed that she would have this done.Another week, 10 days later and the goods had still not arrived. Again, I called customer service and was told my order had not been forwarded to the warehouse and would now not be forwarded to the warehouse as she had no means to do this. If I wanted the goods I would have to accept a refund and place another order online. Refund accepted as this was my only option. There is no way on earth I’d use this ridiculous and dreadful company or any of its associated companies ever again. What a waste of time, money and energy. PS: as a note, should I have chosen to re-order, the price is now higher. I shall make my purchase via a small independent that appreciates the business.