Placed an order, email received one item being dispatched, unable to track, received with no courier details. Remaining part of order now gone missing and items re-ordered, then get an email to say 1 item dispatched again no tracking details. Next day get a refund with no explanation. Called customer services who say order is being processed but cannot give any further details, can now see why getting so many negative reviews. Cannot get a straight answer as to what is happening and to call back again
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