Having bought a few outdoor items from Millets in the past, we went to the Penzance shop to replace our old family tent. We chose the Vango Iris 500 and got a brilliant deal on it but unfortunately whilst on holiday in Scotland recently one of the poles developed a split at one end. Response from Ian at Millets Customer Care was excellent (replying at 20:58!) and a replacement was arranged without fuss. I'd recommend Millets to anyone, and the Iris 500!
