Horrendous company. Ordered dress - like others, assuming it was a UK site, first of all they quoted rates far later than I'd agreed to on purchase, then they agreed to create a custom made dress to make up for the times, then I hear NOTHING for a whole until I check because of a house move that the dress is in its way, they assure me it's fine, then today I check again and they admit they aren't going to get the dress in time for my event... Which is in 4 days time, and then when I asked about a refund - NOTHING. Thankfully I paid with PayPal so I've escalated to a dispute along with all our correspondence, and will keep my fingers crossed - it's not just the money but the potential let down. At least I have a couple of days to find a dress!!